ALVA News
ALVA reveals speakers for Visitor Attraction Retail Conference, 26th February, at The Wellcome Collection
25 January 2024:
ALVA will be holding our next Retail at Visitor Attractions Conference, on Monday 26th February, 2024, between 10.30am (for coffee and registration) and 4.30pm.
It will be held at The Wellcome Collection, Euston Road, London, and will feature a host of case studies focussing on current consumer trends, spend per head and customer expectations; lessons we can learn from the High Street about the customer experience; communicating your organisation's brand through your retail range and experience; sustainability and procurement; the implications (challenges and opportunities) of the cost of living crisis; and plenty of time for questions, networking and learning from other colleagues.
This event is open to non-ALVA members.
Speakers and case studies include:
Stacy Kangisser, Commercial Director, National Trust
Laura Mullins, Head of Trading, London Transport Museum
Amanda Pearlman, Head of Commercial Events and Retail, Southbank Centre
Sarah Sevier, Head of Retail, V&A
James Dwyer, Creative Director, Lumsden
Abbie Ollive, Director Marketing and Visitors, and Adam Barber, Head of Retail, Castle Howard, Yorkshire
Duncan Welsh, Head of Retail, The Wellcome Collection
Rhiannon Hiles, CEO, Beamish
and a senior figure from High Street retail on learning lessons on the customer experience.
More speakers will be announced in the next few weeks.
Lunch is included in the ticket price. Tickets are £175 plus VAT and can be purchased via Eventbrite using the link below:
https://www.eventbrite.co.uk/e/779352423077?aff=oddtdtcreator
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